Refund Policy

Last Updated: July 2026

We want you to be 100% satisfied with Vaylo AI.

1. Refund Eligibility

Since our AI services consume cloud computation tokens instantly upon analysis execution, refunds are eligible only for users who have not yet run any AI analysis or resume exports, within 7 days of subscription activation.

2. How to Request

Contact our support team at support@vaylo.ai with your account details and payment screenshot confirmation.